Refund policy

 Order that are returned back within 14 days from the date the order was received will be refunded back if the returned items are eligible for return. All items returned must be in the same packaging, unopened and in new condition. All machines, pigments and needle cartridges are final sale. No returns are eligible for these items. Please email us at returns@browsbyshellly.com if you have any questions or concerns.

​