Studio Policy

Customer Care

At Brows by Shelly, our top priority is to make sure our clients leave the studio feeling more beautiful with a pair of brows that completely shapes the face. We focus on what our client's desires are and also put in our professional opinion to achieve the results that leave both parties satisfied. Brows are life and we cannot wait to have you experience having them with us as your artists! 


Deposits are non-refundable and required to book any appointments with us. The deposit will be applied to your service.

Rescheduling/No Show's

Rescheduling must be made within 72 hours. Failure to do so will result as a No Show and you will lose your deposit. 

Method of Payments

We accept all form of Credit Cards, Cash and Zelle. Deposit is required for all bookings. Remaining balance will be due at time of service.

Back to blog